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Terms & Conditions

Rates: 2 Season levels     MINIMUM RENTAL PERIOD 3 DAYS
Low-season: 01.11. – 31.03. & 16.06. – 31.08.
High-season: 01.04. – 15.06. & 01.09. – 31.10.

Rental Period (deliveries & collections):

       From/to AIRPORTS / PORTS:
1 Day Rental = 24 hours – starts counting from your booked ARRIVAL-TIME by your given flight-number or ferary/boat company.

       From/to  HOTELS & our OFFICES in Rethymno Area:
The rental period is calculated on a 24 hour base only if delivery/collection is EVENING to EVENING (20:00-20:00 more or less) or MORNING to MORNING (09:00-09:00 more or less). Within working hours FREE delivery/collection for Rethymno Area. For other destinations extra delivery/collection charges will apply !

       Grace period: 1 hour – Reservations will be held for 1 hour from the specified reservation time and will be counted after 1 hours as NO-SHOW ! *)

       Delayed deliveries & collections: In the event of flight/boat delays and the original reservation includes flight details or ferry/boat details, than customer’s reservations will be guaranteed without any extra charges (but no refund possible for the lost/unused hours). In case customer changed his flight and didn’t informed GREENWAYS MOTORTOURS on time, than the rule for grace period will take action. *)
*) To avoid problems/discussions please let us know on time changes for delivery-times and flight-changes, our Central Service Center Rethymno will be available daily from o8ooh to 22ooh – Phonenumber 0030 28310 72440, MOBILE 00306938467522 ( WHATSUP)

       Late Evening-/ Night-/early morning deliveries: at the Airports / Ports in Heraklion or Chania between 22:00h and 07:30h and extra-surcharge of € 40,- will apply.

       Extra hours: later returns/collections
more than 2 hours = ½ day extra charge
more than 5 hours = FULL dau extra charge

       Downpayments at time of Reservation:

       Your reservation will be confirmed or rejected within 3 days from the day of payment of the deposit. In case of rejection, the deposit will be returned to you.

       Methods of Payments:
a) With CREDIT CARD (Visa, Mastercard, Maestro)
b) By MONEYTRANSFER
The balance of the rental-amount has to be paid at time of delivery.

       Cancellations:
I. From 59 days till day of arrival or non-show for any reason:, NO refund will apply.
II. NO REFUNDS for unused days or earlier returns

       Insurances included:

       a) Civil liability for .Bodily injuries to third parties per victim 1,300,000.00 euros .

       Material damages to third parties, per accident 1,300,000.00 euros .

        Legal assistance  10,000.00 euros .

       Family medical care and emergency air transportation .

        Health Care Assistance  Coverage .

       Accident care  Assistance (for the vehicle)

b) CDW – COLLISSION DAMAGE WAIVER with an excess/franchise payable amount in case of damage. This means that the driver is liable/responsible for all damage to the motorbike up to the excess amount of,when the renter is responsible for the accident .

       Self Risk:

Liberty 50cc: 400€ 

Liberty 125cc: 600€ 

Bevery/Carnaby 300cc: 600€ 

MP3 300 cc:  800€   

Honda CRF 250 cc: 800€   

Honda CRF 300 cc: 800€  

Yamaha WR 250 cc: 800€   

Suzuki DRZ 400 cc:  800€  

Yamaha XT 660 cc: 1000€ 

Suzuki v-strom 650 cc: 1000€ 

BMW F700GS / F750GS: 1200€ 

BMW F800GS / F850GS: 1500€ 

Suzuki intruder 250 cc:  600€    

Susuki volusia 800 cc: 1000€    

Susuki marauder 800 cc: 1200€   

FC moto 450cc: 600€   

       Insurances optional:
THP – THEFT PROTECTION / INSURANCE and SELF RISK EXCEPTION/RELEF for € 7,- per day

       Guarantee Excess Amount: Please note that all renters are required to place a credit card guarantee at the time of delivery. This deposit covers the excess amount of the insurance (see above) in case of damage. Cash deposits are  acceptable only when pick up and drop off of the vehicle takes place in  our office in Rethymno . The blocked amount will be released   after drop off and the proofment  of our mechanics. The duration of the refund depends on your bank's policy. 

       In case of damage, Greenways will inform you by email or fax within 7 days,after the return of the vehicle,  concerning the damage costs, which will be charged after to your credit card.

       Topcase & Panniers: optional available at following rates and for following bikes:
400cc - 660cc (DRZ400 nur Topcase !!!!)
Topcase [48 Litre (Transalp 52 Litre)]:
3 days = € 15.00, 4 days and more = € 25.00
Panniers (2 x 40 Litre):
3 days = € 25.00, 4 days and more = € 40.00
BMW700/800
Topcase [58 Litre (Trekker Outback Box)]:
3 days = € 30.00, 4 days and more = € 45.00
Panniers (1xRight=38l 1xLeft=29l):
3 days = € 40.00, 4 days and more = € 50.00

       Road Assistance Service:
Greenways Rethymnon Motorcycle Rentals in Crete offers road assistance in case of vehicle damage, throughout Crete. Just dial the service number that is written on your rental contract and one of our representatives will come with a service team to repair the damage or replace the vehicle.

       Driving license: original only
• All EU Drivers must hold a valid category

       AM/ML up to (50cc) from ages 16 to 18 yold , valid at least one (1 ) year long.

       A1 up to (125cc) from ages 18 to 21 yold , valid at least one (1 ) year long.

       A2 up to (400cc) from ages 21 to 23 yold , valid at least one (1 ) year long.

        A ( unlimited cc ) from ages 23 to 99 yold , valid at least one (1 ) year long.

 FOR MP3 MOTORBIKES CAR DRIVER LICENCE CAT B IS REQUIRED ( unlimited cc )

FOR 4WHEELS  ATV/QUADS CAR DRIVER LICENCE CAT B IS REQUIRED ( age 21yold and above)
• Additional the Renter has to show a valid ID-Card or valid Passport.
• Customers from NON-EU-Countries please ask for acceptance of driving license and which documents has to be shown.
• It is the driver's responsibility to ensure that he/she has the appropriate driving licence.
• No refunds will be given for rentals rejected due to non-show of a valid driving licence. Faxed or photocopied licenses are not acceptable.

       Helmets:
Our company has a wide selection of  helmets in all  sizes, free of charge.
IMPORTANT ! In order for us to provide you with the best possible service you have to inform us exactly for your size number latest 1 day prior to your arrival.

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